David Hancock on wicked problems in project management


David Hancock was interviewed recently by The PM Channel.  He describes the different type of problems that a project may face and how knowing the difference between them is important to project managers especially in the concept phase.

Watch David Hancock explaining about these different types of problems on The PM Channel here.

Dr David Hancock is Head of Risk and the Project Services Functional Head for Transport for London with responsibility for the project services of the £15 billion capital portfolio of underground and surface transportation projects across London. He is an internationally renowned author and thought leader on risk management and was Director of Risk and Assurance for the London Development Agency under Ken Livingstone and Boris Johnson’s leadership. He was responsible for creating and delivering the risk management system for the successful £4.2bn Terminal 5 Project at Heathrow, considered industry leading in risk management and the Copenhagen Metro. He champions the case for rethinking project management as a social interaction rather than delivery through the application of process and developed the concept of Risk Leadership. He is a Fellow of the Association of Project Management, Chartered Engineer and a Chartered Fellow of the Institute of Personnel and Development, and was Public sector risk manager of the year in 2008.

David Hancock is the author of the bestselling book “Tame, Messy and Wicked Risk Leadership” published by Gower in 2011. He is a member of the programme committee for the Major Projects Association and a visiting Fellow at Cranfield University in their School of Management.

David Hancock also described how Heathrow T5 can be used as a case study in a second video for The PM Channel.

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